Shipping Policy
Last updated: September 2, 2024
Thank you for visiting and shopping at Quantum Gear US. Below are the terms and conditions that constitute our Shipping Policy.
Processing Time
All orders are processed as quickly as possible. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
We ship orders within the United States and internationally. Shipping costs and estimated delivery times are calculated at checkout based on your location and the shipping method chosen.
Since we work with various shipping carriers, delivery times may vary. The exact delivery time will be provided during the checkout process.
Shipping Carriers
We work with trusted shipping carriers to ensure reliable delivery of your order. The carrier selected for your order depends on the shipping address and the size or weight of the package.
International Shipping
We offer worldwide shipping. Shipping fees, duties, and taxes for international orders will be calculated at checkout. Please note that delivery times may vary based on the destination country and customs clearance processes.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
Quantum Gear US is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Customs, Duties, and Taxes
Quantum Gear US is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Contact Us
If you have any questions regarding our shipping policy, feel free to contact us at:
Quantum Gear US
Email: info@quantumgear.us
Phone: +1-888-652-8070